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Spybet Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Spybet Casino. Please read them carefully before creating an account, depositing funds, playing games or using any other service on the website. By accessing the website or using an account, you acknowledge that you have read, understood and agreed to these terms. If you do not agree with them, you should not use the website.
1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Spybet Casino. They apply to the website, your player account, games, promotions, payments and any related services made available through the website. Additional rules may apply to particular games, promotions or features. Where additional terms are provided, you should read them before taking part.
You must be legally permitted to participate in online gambling in the place where you are located. Players in Australia should check the laws that apply to them before using the website. You are responsible for ensuring that online gambling is lawful for you and for complying with all applicable laws, regulations and restrictions.
- You must meet the applicable minimum legal age for gambling in your location.
- You must provide accurate, current and complete information when registering and whenever information changes.
- You must use the website for your own personal purposes and not on behalf of another person.
- You must keep your account login details confidential and take reasonable steps to prevent unauthorised access.
- You must not create or use an account if you are restricted, excluded or otherwise prohibited from gambling.
- You must not use the website from a location where the services are unavailable or unlawful.
Spybet Casino may require information or documents to verify your identity, age, location, payment method or source of funds. This may occur when you register, make a transaction, request a withdrawal or at another time where checks are considered necessary. You agree to provide information that is genuine, legible and up to date. If requested information is not supplied, an account or transaction may be restricted while checks are completed.
Only one account should be held by each player unless the operator has expressly approved otherwise. Duplicate, linked or suspected accounts may be reviewed. If more than one account has been created by mistake, you should notify the operator before continuing to use the accounts.
2. Accounts, gameplay and transactions
You are responsible for activity carried out through your account, subject to any applicable legal protections and any security issue that is not caused by your failure to protect your login details. Contact the operator through the available support channel as soon as possible if you believe your account has been accessed without permission, your details have been compromised or a transaction appears incorrect.
Games must be used in accordance with the rules displayed on the website. A wager is generally treated as accepted when it is recorded by the system. You should check the game, stake and account balance before confirming play. Technical or display issues may affect the appearance of information, and the operator may review affected play where an error, interruption or malfunction occurs.
You must not attempt to manipulate a game, payment process, promotion or website feature. Prohibited conduct includes using software, devices, scripts or methods intended to provide an unfair advantage; exploiting a bug or error; interfering with the website; using another person’s account; or engaging in fraudulent, abusive or unlawful activity.
- Deposits must be made using a payment method that you are authorised to use.
- You should only deposit funds for gambling purposes and within an amount you can afford to lose.
- The operator may apply verification checks to deposits, withdrawals and other account activity.
- Withdrawals may be subject to identity, payment and security checks before they are processed.
- Available payment methods, processing conditions and any applicable charges will be shown where relevant.
- You should review your balance and transaction history and report any apparent error promptly.
Account balances are intended for use in connection with the services. You must not use the website to transfer funds between people, disguise the source of funds or conduct any activity unrelated to legitimate personal play. Where activity raises a compliance or security concern, transactions or access may be delayed, refused or reviewed in accordance with applicable requirements.
The operator may correct an obvious error, including an error in game information, account balances, settlement or transaction records. If an error results in an incorrect credit, you agree that the relevant amount may be removed from your balance. If you have received funds in error, you should not use them and should notify the operator.
3. Promotions, responsible gambling and account restrictions
Promotions, bonuses and promotional offers may be subject to separate terms. Those terms may include eligibility requirements, qualifying games, minimum activity, time limits, wagering conditions, maximum values and withdrawal restrictions. You should read the applicable promotional terms before accepting or using an offer. If promotional terms conflict with these Terms & Conditions, the specific promotional terms will apply to the relevant offer to the extent of the conflict.
Offers are generally intended for one eligible player and one account. The operator may withdraw or amend an offer where there has been an error, misuse, suspected abuse, duplicate participation or conduct that is inconsistent with the relevant promotional terms. Any action taken will be subject to applicable law and the terms of the offer.
Responsible gambling
Gambling should be an entertainment activity, not a way to make money or resolve financial difficulties. Set limits before you play and avoid gambling with money needed for everyday living, bills or other commitments. Do not chase losses, borrow money to gamble or continue playing when gambling is causing stress or harm.
- Take regular breaks and keep track of the time and money you spend.
- Use available account controls, including deposit, loss, wager or session limits where offered.
- Consider a temporary break or self-exclusion if you want to stop gambling.
- Do not gamble while affected by alcohol, drugs or strong emotional distress.
- Seek support from an appropriate gambling-help service if gambling is no longer enjoyable or manageable.
You may ask for an account restriction, cooling-off period or self-exclusion where these options are available. A self-exclusion request is intended to prevent access for the selected period, but you should also take reasonable steps to avoid gambling elsewhere during that time. You must not attempt to create a new account or use another person’s account to bypass a restriction.
The operator may suspend, limit or close an account where required for legal, regulatory, security, verification, responsible gambling or operational reasons. This may include suspected fraud, inaccurate information, prohibited conduct, failure to complete checks, breach of these terms or concerns about the safe use of the services. Where appropriate, you may be informed of the reason, although information may be withheld where disclosure is restricted or could compromise security.
4. Website use, privacy and legal information
The website and its content are provided for personal use. You must not copy, reproduce, republish, sell, distribute, modify or commercially exploit website content without permission. You must not introduce malicious code, attempt to gain unauthorised access, overload the website or interfere with its operation. You must also avoid using the website in a way that could damage the operator, other players or the security of the services.
The operator aims to keep website information accurate and available, but content may change and services may occasionally be unavailable because of maintenance, technical problems, communications failures or circumstances outside reasonable control. No guarantee is made that the website will always be uninterrupted, error-free or suitable for every purpose. Game outcomes are determined by the relevant game systems and cannot be guaranteed in advance.
Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy obligations. By using the website, you acknowledge that information may be collected and used for account administration, identity and age checks, payments, security, fraud prevention, customer support, responsible gambling and legal compliance. You should read the Privacy Policy to understand how information is managed and what rights may be available to you.
These terms may be updated from time to time to reflect changes to the services, legal requirements, security processes or business operations. The latest version will be made available on the website. You should review the terms periodically. Continuing to use the website after an updated version is published indicates acceptance of the revised terms, unless a different process is required by law.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable game, promotion, privacy or responsible gambling information, represent the understanding that applies to your use of the services.
Questions, complaints or requests about an account should be raised through the customer support options made available on the website. Include enough information for the matter to be reviewed, but do not send passwords or other sensitive security details through an unapproved channel. If you are dissatisfied with an outcome, follow any complaint or review process provided on the website.